1. We respect your privacy

        1.1. Empower Wills and Estate Lawyers Pty Ltd trading as Empower Wills and Estate Lawyers (ABN 73 623 489 574) (hereafter “us”, “we”, or “our”) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy sets out how we collect and treat your personal information.

        1.2. “Personal information” is information we hold which is identifiable as being about you.

    2. Collection of personal information

        2.1. Empower Wills and Estate Lawyers Pty Ltd will, from time to time, receive, collect, and store personal information you enter onto our website, provided to us directly or given to us in other forms.

        2.2. You may provide basic information such as your name, company name, telephone number, postal address, billing address, email address and credit card details to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide information about your legal issue, sign up to our newsletter, respond to surveys and/or promotions, provide financial or credit card information, or update your contact details.

        2.3.Additionally, we may also collect any other information you provide while interacting with us

    3. How we collect your personal information

        3.1. Empower Wills and Estate Lawyers Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

    4. Use of your personal information

        4.1. Empower Wills and Estate Lawyers Pty Ltd may use personal information collected from you to provide you with information, updates, and services. We may also use personal information for direct and indirect marketing and to make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

        4.2. Empower Wills and Estate Lawyers Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, SMS, or mail.

        4.3. You may opt out of direct marketing communication at any time by emailing us at [email protected] or sending your request to PO Box 57 Dulwich Hill NSW 2203.

    5. Disclosure of your personal information

        5.1. We may disclose your personal information to any of our employees, directors, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

        5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

        5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Empower Wills and Estate Lawyers Pty Ltd, its customers or third parties. Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia.

        5.4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

        5.5. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of collection and disclosure covered by this Privacy Policy.

        5.6. Where we disclose your personal information to third parties, we will request that the third party follow this Privacy Policy regarding handling your personal information.

    6. Security of your personal information

        6.1. Empower Wills and Estate Lawyers Pty Ltd is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification, and disclosure.

        6.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

    7. Access to your personal information

        7.1. You can review, correct, update, or delete your personal information by contacting us directly to do so in accordance with the below clause.

        7.2. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. We will respond to you within a reasonable period after receiving written notice of your request. An administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at [email protected].

        7.3. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. In these circumstances, we will give you written notice that sets out:

                (a) The reasons for the refusal except to the extent that, having regard to the grounds for the refusal, it would be unreasonable to do so;

                (b) The mechanisms available to complain about the refusal; and

                (c) Any other matter prescribed by the privacy regulations.

                7.4. Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

    8. Complaints about privacy

        8.1. If you have any complaints or concerns about our privacy practices, please send your complaint to us to [email protected] or to PO Box 57 Dulwich Hill NSW 2203. We take complaints very seriously and will respond to you within 14 days after receiving written notice of your complaint.

    9. Changes to Privacy Policy

        9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Privacy Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please return periodically to review our Privacy Policy.

    10. Website

        10.1. When you visit our website: When you come to our website (www.willdisputelawyersnsw.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

        10.2. Cookies: We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

        10.3. Third party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Empower Wills and Estate Lawyers Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal information. This Privacy Policy applies solely to information collected by www.willdisputelawyersnsw.com.au.

    11. Contact Us

        11.1. If you have any questions at any time about our Privacy Policy or the use of your personal information, please contact us at [email protected] or at PO Box 57 Dulwich Hill NSW 2203 and we will endeavour to respond within 48 hours of receiving your written request.